At the end of the contract your vehicle will be returned to the finance / leasing company and assessed to determine whether the vehicle meets the agreed returned condition.
To assist you in this process, CarLease UK will contact you 6 months before the vehicle is due to be returned so that you can begin to make preparations for the return of your vehicle. In addition to this, CarLease UK can supply to you the specific finance / leasing company’s guidelines for vehicle returns (subject to availability). In addition to this, the leasing industry’s trade body, the British Vehicle Rental and Leasing Association (BVRLA) has produced guidelines for fair wear and tear which CarLease UK can also supply on request.
What is fair wear and tear?
Fair wear and tear occurs when normal usage causes deterioration to a vehicle. It is not to be confused with damage which occurs as a result of a specific event or series of events such as impact, inappropriate stowing of items, harsh-treatment, negligent acts or omissions.
Why are there end of lease charges?
All leasing companies (under the BVRLA Code of Conduct) must trade fairly and responsibly in all dealings with their customers. End-of-lease charges reflect the loss of value in the vehicle to the leasing company when it is returned in a poorer condition than originally contracted and / or achieves a decrease in value as a result of a failure to use, maintain and look after the vehicle and its equipment. The leasing company will not necessarily carry out any damage repair or refurbishment prior to selling the vehicle.
How should you prepare?
Before your vehicle is due back to the leasing company consider the following:
Understand the standard - You can request a copy from CarLease UK; and
Appraising your vehicle - This will identify any damage that does not constitute fair wear and tear and requires repair. Use the BVRLA Fair Wear and Tear Guide and these key tips when appraising your vehicle:
How do you arrange collection?
It is your responsibility to know your contract end date. CarLease UK accept no responsibility in this regard.
However, once you have identified that you wish to return the vehicle, CarLease UK will arrange for your vehicle to
be collected as per your instructions. Collections will be available Monday – Friday during normal business hours
(weekends and out of hours services are not available to you).
When you have arranged collection with us, you will receive an email similar to that below setting out the process:
CarLease (UK) Ltd t/a CarLease UK, e-car lease and VanLease UK is Authorised and Regulated by the Financial
Conduct Authority – our Firm Reference Number (FRN) is 706617.
Carlease (UK) Ltd t/a CarLease UK, e-car lease, VanLease UK and School Minibus Leasing UK will introduce you to a limited number of finance providers which have been carefully selected by us - please note that we do not provide independent financial advice. The finance providers that we use may make payment to us if you elect to enter into an agreement with them. The amount we receive will affect what you pay for your vehicle. The commission received may or may not be capped in accordance with that finance company’s policy. We may also receive an extra amount based on how much business we provide to that finance company, the types of products you take from the finance company and the quality of our service. For Regulated Customers you can ask us about the payments we receive from the finance company so long as this is in good time before the agreement is made. Failure to maintain rentals may result in the vehicle being withdrawn (this may affect your credit).
All images on this website are for illustrative purposes only and may not reflect the actual vehicle which is delivered to you. All prices shown are subject to change at any time and are subject to credit status and vehicle availability.
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CarLease (UK) Ltd work alongside the select finance companies:
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