Privacy Policy

 

About

Carlease (UK) Ltd t/a CarLease UK & VanLease UK, being based at Kings Business Centre, Warrington Road, Leigh, WN7 3XG, is committed to ensuring that your privacy is protected when personal information about you is provided to CarLease UK & VanLease UK.  

The following statements below set out CarLease UK’s & VanLease UK's policy regarding the personal information which CarLease UK & VanLease UK may collect about you. Please therefore ensure that you read this Privacy Policy carefully.                

 

The Information You Submit to CarLease UK & VanLease UK

If you request CarLease UK’s & VanLease UK's services, details of which are given on the CarLease UK & VanLease UK website, you will be asked to submit personal information about yourself.

In submitting this information to CarLease UK & VanLease UK you agree that CarLease UK & VanLease UK may use and update this information in order to:

  • provide you with the services requested, including, but not limited to, activities of an administrative, sales and marketing nature;
  • obtain a credit check from credit reference agencies (please see below); and
  • update CarLease UK’s & VanLease UK's records in conjunction with any marketing strategies.

CarLease UK & VanLease UK may communicate with you by letter, e-mail, fax, telephone or SMS. If you do not want to be contacted by CarLease UK & VanLease UK, please do inform CarLease UK & VanLease UK in writing to the address noted above or by telephoning 01942 608606.

Unless you expressly object in writing to CarLease UK & & VanLease UK at the time the relevant personal information is collected, you consent to CarLease UK’s & VanLease UK's use of the information set out above or as referred to in this Privacy Policy.

Please also note that CarLease UK & VanLease UK do not hold on to any personal information for any longer than is reasonably necessary for the purposes noted in this Privacy Policy.

 

The Information CarLease UK & VanLease UK Hold

CarLease UK & VanLease UK hold the following information about you:

  • Information which you voluntarily provide to CarLease UK & VanLease UK when enquiring on the website, including but not limited to:
  • your name, postal address(es), telephone number(s) and e-mail address(es);
  • information about the vehicle(s) in which you have expressed an interest in leasing;
  • information which will enable us to ascertain your credit status.
  • information obtained by us from third parties, such as credit reference agencies; and
  • information pertaining to the use of the CarLease UK & VanLease UK website.

 

Concerns and Complaints

CarLease UK & VanLease UK, so far as is reasonably necessary, employ appropriate security measures in order to protect sensitive personal data. However, you recognise that the use of the CarLease UK & VanLease UK website is entirely at your own risk. CarLease UK & VanLease UK are not responsible or liable for the security of personal information transmitted via the Internet.

From time to time, the CarLease UK & VanLease UK website may provide links and banner advertisements to third party sites. Please note that CarLease UK & VanLease UK are not responsible for, and have no control over, information that is submitted to or collected by these third parties. You are responsible for reviewing and abiding by the privacy policies of these third party sites.

Should you have any concerns or complaints relating to your privacy, personal information or otherwise, please write to us at the address below:

Compliance Manager

CarLease UK & VanLease UK

Kings Business Centre

Warrington Road

Leigh

WN7 3XG

 

Credit Reference Agencies

In considering your application, CarLease UK & VanLease UK or our financiers/funders will search your record at credit reference agencies. They will add to your record details of our search and your application and this will be seen by other organisations that make searches.

Searches will also be made in respect of directors and partners of firms applying for credit. Information held about you by the credit reference agencies may already be linked to records relating to other people with whom you have a financial association. In connection with your application you may be treated as financially linked with them and assessed with reference to any such associated records.

If you are a joint applicant or if you have told CarLease UK & VanLease UK of some other financial association with another person, or a director of a firm which is applying for a facility you are declaring that you are entitled to:

  • disclose information about your joint applicant, fellow directors and anyone else referred to by you; and
  • authorise CarLease UK & VanLease UK to search, link or record information at credit reference agencies about you and anyone else referred to by you.

It is of the utmost importance that the information provided to CarLease UK & VanLease UK is accurate. Carlease UK or our financiers/funders will notify the fraud prevention agencies should false or inaccurate information be provided.

These records will be shared with other organisations and used by CarLease UK & VanLease UK and them to:

  • help make decisions about credit and credit related services; and
  • trace debtors, recover debt, and prevent money laundering and fraud.

Fraud prevention agency records will also be shared with other organisations to help make decisions on motor and credit proposals, for you and members of your household.

 

Sharing of Personal Information

CarLease UK & VanLease UK will collect and hold information about you and your agreement on the CarLease UK & VanLease UK database.

CarLease UK & VanLease UK are required to provide some of your personal information to third parties that are employed in conjunction with the delivery of the services which are provided to you. This includes, but is not limited to, customer support (should you alert CarLease UK & VanLease UK of an issue with your vehicle) and transport companies (who organise deliveries for your vehicle).

However, the information collected from you is confidential and, as such, CarLease UK & VanLease UK shall not, without your prior consent, disclose this to anyone outside of CarLease UK & VanLease UK except where:

  • CarLease UK & VanLease UK pass information about you and your agreement to anyone appointed to help administer your agreement;
  • CarLease UK & VanLease UK are required to do so by law or in connection with legal proceedings;
  • in order to investigate or prevent crime (e.g. to fraud prevention agencies);
  • in order to obtain professional advice; or
  • any regulatory or governmental body requests or requires it.

You have a right to receive a copy of the information CarLease UK & VanLease UK hold about you. If you apply to CarLease UK & VanLease UK in writing, a copy of the information will be provided to you upon receipt of a fee (currently £10).

 

Marketing

CarLease UK & VanLease UK do operate an opt-in policy for marketing purposes and may use the information you provide to CarLease UK & VanLease UK (telephone number, fax number, postal address and email address) in order to inform you about suitable products and services from CarLease UK & VanLease UK or selected businesses which CarLease UK & VanLease UK are able to introduce you to.

You have a right at any time to ask us not to contact you or not to give your details to others for these purposes or not to telephone you for sales purposes. In order to opt-out from any marketing messages,  please send an email to enquiries@carlease.uk.com with the word ‘UNSUBSCRIBE’ or by writing to CarLease UK & VanLease UK at the address above or by telephoning 01942 608606.

 

How CarLease UK use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

CarLease UK & VanLease UK use traffic log cookies to identify which pages are being used. This helps CarLease UK & VanLease UK analyse data about web page traffic and improve our website in order to tailor it to customer needs. CarLease UK & VanLease UK only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help CarLease UK & VanLease UK provide you with a better website, by enabling CarLease UK & VanLease UK to monitor which pages you find useful and which you do not. A cookie in no way gives CarLease UK & VanLease UK access to your computer or any information about you, other than the data you choose to share with CarLease UK & VanLease UK.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the CarLease UK & VanLease UK website.

 

Additional

By entering the CarLease UK & VanLease UK website, you are accept the terms of this Privacy Policy.

If the Privacy Policy is amended while this website remains active, CarLease UK & VanLease UK will post the new Privacy Policy on this website. This Privacy Policy was last updated on 13 December 2014.

CarLease UK & VanLease UK do welcome your views about the website and Privacy Policy. If you would like to contact CarLease UK & VanLease UK with your views, please write to us at the address noted above.